Privacy and Policy

Privacy policy for healthical.in

Privacy Policy for Healthical.in:

This Privacy Policy outlines how Healthical.in (referred to as "we," "us," or "our") collects, uses, discloses, and protects the personal information of patients and providers who use our healthcare platform. By using Healthical.in, you consent to the practices described in this policy.

  1. Information We Collect:

1.1. Information from Patients:

  • Personal Information: Name, date of birth, gender, contact information (email address, phone number, address).
  • Health Information: Medical history, current health condition, and other medical information shared during telemedicine consultations and interactions with providers.
  • Login Information: Username, password, and other authentication details.
  • Payment Information: Payment card details, billing address, and transaction history for processing payments for services.

1.2. Information from Providers:

  • Personal Information: Name, contact information, professional qualifications, medical licenses, and other identifying details.
  • Practice Information: Information about the provider's practice, such as specialty, location, and hours of operation.
  • Interaction Information: Records of interactions with patients, including telemedicine consultations, appointments, and medical records.

1.3. Automatically Collected Information:

We may collect certain information automatically, including:

  • Device Information: Device type, operating system, and browser used to access Healthical.in.
  • Usage Information: Details of how patients and providers use our platform, including pages visited, actions taken, and the duration of visits.
  • Location Information: Information about the geographic location of the device used to access Healthical.in.
  1. How We Use Your Information:

We use the information collected for the following purposes:

  • To provide healthcare services to patients, including telemedicine consultations, appointment scheduling, and access to medical records.
  • To facilitate communication and collaboration between patients and providers.
  • To process payments and provide receipts.
  • To personalize and improve the user experience on our platform.
  • To conduct research and analysis to enhance our services and develop new features.
  • To communicate with patients and providers regarding appointments, account updates, and relevant healthcare information.
  • To comply with legal and regulatory requirements.
  1. Information Sharing:

We may share information in the following ways:

  • With healthcare providers to facilitate consultations and appointments.
  • With payment processors to process payments for services.
  • With third-party service providers who assist us in providing and improving our platform.
  • With affiliates and partners for research and analysis.
  • In response to legal requests, such as court orders or subpoenas, to comply with legal obligations, or to protect our rights, privacy, safety, or property.
  1. Data Security:

We implement appropriate security measures to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

  1. Data Retention:

We retain your information for as long as necessary to provide healthcare services and for other legitimate purposes outlined in this policy.

  1. Your Choices:

You can access, update, or delete your account information at any time. You may also opt out of receiving non-essential communications from us.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will be posted on our platform, and we encourage you to review it periodically.

  1. Contact Us:

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the provided contact information on our platform.

  1. Governing Law:

This Privacy Policy and your use of Healthical.in are governed by the laws of the jurisdiction where Healthical.in operates.

  1. Consent and Notice:

10.1. By using Healthical.in, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. We will provide notice of any material changes to our data handling practices.

  1. Children's Privacy:

11.1. Healthical.in is not intended for use by individuals under the age of 18. We do not knowingly collect or maintain information from children.

  1. International Users:

12.1. If you are accessing Healthical.in from outside the jurisdiction where Healthical.in operates, you agree to the transfer, processing, and storage of your information in that jurisdiction.

  1. Third-Party Links and Services:

13.1. Healthical.in may contain links to third-party websites, services, and applications that are not under our control. We are not responsible for the privacy practices of these third parties, and you are encouraged to review their privacy policies.

  1. Cookies and Tracking Technologies:

14.1. Healthical.in uses cookies and similar tracking technologies to improve your experience on our platform and for analytics. You can manage your cookie preferences in your browser settings.

  1. Marketing Communications:

15.1. We may send marketing communications related to our services or third-party products or services. You can opt out of receiving such communications at any time.

  1. Data Portability:

16.1. Patients and providers have the right to request a copy of their data in a structured, machine-readable format.

  1. Offline Interactions:

17.1. This Privacy Policy does not apply to information collected in person or offline by Healthical.in or any affiliated parties.

  1. Support and Assistance:

18.1. If you have questions, concerns, or require assistance regarding your data or privacy, please contact our support team through the provided contact information on our platform.

  1. Commitment to Data Protection:

19.1. Healthical.in is committed to protecting your data and ensuring that it is used in a secure and ethical manner. We continuously assess and improve our data protection measures.

  1. Accessibility and Inclusivity:

20.1. Healthical.in is committed to making our platform accessible to individuals with disabilities. If you encounter accessibility barriers, please inform us so we can address them promptly.

  1. Transparent Data Handling:

21.1. Healthical.in values transparency in its data practices, and we regularly update this Privacy Policy to reflect our commitment to user privacy and data security.

  1. Quality Healthcare:

22.1. Healthical.in is dedicated to providing access to quality healthcare services. We work diligently to ensure that your personal information is handled with the utmost care to deliver high standards of medical care.

  1. Research and Development:

23.1. Healthical.in may engage in research and development efforts to enhance healthcare services and the patient-provider experience. We are committed to advancing healthcare through innovation and data-driven insights.

  1. Community Health:

24.1. Healthical.in actively supports community health initiatives and campaigns to improve public health awareness, promote preventive healthcare measures, and contribute to healthier communities.

  1. Data Security Best Practices:

25.1. Healthical.in adheres to data security best practices, including encryption and authentication protocols, to protect your information from unauthorized access and breaches.

  1. Rapid Response to Data Incidents:

26.1. In the unlikely event of a data incident, Healthical.in has a structured response plan to promptly address and rectify any data breaches or security concerns.

  1. Collaboration and Partnerships:

27.1. Healthical.in collaborates with healthcare providers, NGOs, and other stakeholders to create a comprehensive healthcare ecosystem, working together to improve healthcare accessibility, quality, and affordability.

  1. Regulatory Compliance:

28.1. Healthical.in complies with applicable healthcare regulations and privacy laws to ensure that your data is handled in accordance with legal requirements.

  1. User Empowerment:

29.1. Healthical.in empowers patients and providers by providing control over their data and information, allowing you to make informed choices regarding your healthcare.

  1. Continuous Improvement:

30.1. Healthical.in is committed to ongoing improvement, including enhancing data protection measures and user privacy features in response to emerging technologies and threats.

  1. Transparent Data Practices:

31.1. Healthical.in values transparency in its data practices, and we regularly update this Privacy Policy to reflect our commitment to user privacy and data security.

This comprehensive Privacy Policy encompasses our dedication to providing quality healthcare, ensuring data security, supporting community health, and empowering users to make informed decisions about their healthcare. It reflects our commitment to delivering trustworthy, innovative, and accessible healthcare services on Healthical.in.Top of Form

 

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